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· 6 min read
Goutham Jagannatha

Customer feedback

When you're selling a B2B SaaS product to another business, it's important to get feedback on that product. After all, they're the ones who will be using it in their operations! With customer feedback, you can make changes to your product to meet the needs and wants of customers.

PMs love feedback! Customer feedback assists product managers in making meaningful incremental changes. This frees up product managers' time so they can focus more on the long-term goal or significant features. Feedback might also provide PMs with innovative features.

Customers too love to give feedback because it will make their job easier if some of the features or bugs they have faced are addressed.

In this guide, we'll talk about how to get feedback on your B2B products.