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2 posts tagged with "tools"

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· 8 min read
Goutham Jagannatha

Feature request tool A feature request tool is a software application or platform that enables users to submit, track, and manage feature requests for a product or service. It provides a structured way for users, customers, or stakeholders to communicate their ideas and suggestions for improving a product or adding new features.

Typically, a feature request tool allows users to submit their requests through a user-friendly interface. They can provide details about the desired feature, explain its benefits, and sometimes even attach relevant files or screenshots. Once submitted, the tool organizes and categorizes the requests, making it easier for product managers or development teams to review and prioritize them.

· 6 min read
Goutham Jagannatha

Customer feedback

When you're selling a B2B SaaS product to another business, it's important to get feedback on that product. After all, they're the ones who will be using it in their operations! With customer feedback, you can make changes to your product to meet the needs and wants of customers.

PMs love feedback! Customer feedback assists product managers in making meaningful incremental changes. This frees up product managers' time so they can focus more on the long-term goal or significant features. Feedback might also provide PMs with innovative features.

Customers too love to give feedback because it will make their job easier if some of the features or bugs they have faced are addressed.

In this guide, we'll talk about how to get feedback on your B2B products.